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​About personal information protection

In order for our customers to use our products and services with peace of mind, Glass Studio Hoshi no Kara respects the privacy of our customers, and the website operated by our workshop complies with laws and regulations regarding the protection of personal information. Regarding handling, we will follow the following policy.

■Purpose of use of personal information
In our workshop, when it is necessary to provide products and services to customers, we obtain personal information from customers with their consent.
The information we receive from our customers will be strictly protected and managed.
Personal information will only be used to provide better products and services to our customers.
If the customer does not wish to receive our services and related information, we will stop providing the information upon request from the customer.

■Provision to third parties
Your personal information will not be disclosed or provided to any third party except in the following cases.

・If approved by the customer.
・When disclosure is required by law, etc.
・When disclosure is necessary to our workshop's outsourcing company or business partner in order to achieve the customer's purpose, such as product delivery or document delivery.
(We will ensure appropriate management of personal information at the recipients as well.)

■Management of personal information
At our workshop, personal information provided by customers is managed appropriately and carefully.
In order to prevent the loss, misuse, or alteration of personal information, we implement strict security measures and store it in a safe environment where unauthorized persons cannot access it.

■Change of registration details
If we receive a request to correct, change, disclose, or delete personal information provided by a customer, we will do so after confirming that the request is made by the person in question or someone authorized by the customer. We will respond appropriately.

If you have any questions regarding the handling of personal information at "Glass Studio Star Pieces" or this website, please contact us at the email address below. 
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